Family & Friends

Iowa State Penitentiary recognizes the importance of family and friends in the daily lives of our offender population. Evidence based practices tells us that pro-social relationships can improve the chances of a successful offender re-entry into society. Here is some basic information that may assist you in contacting an offender who is housed at Iowa State Penitentiary.

Eye Glass Ordering Info

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Telephone Flowers for Visits

Calls are automatically limited to 20 minutes by the Offender Pre-Paid Telephone Service. The DOC Offender Telephone Accounts Pre-paid form must be completed and sent in with each deposit to be placed on an offenders telephone account. This form is available at all institutions and on the Departments web site at Only cashier's checks or money orders will be accepted. The minimum deposit is $20.00. All deposits must be designated to a specific offender identified by name and matching I.D. number. Deposits may also be designated to a specific telephone number as well. Toll free numbers and 900 numbers are prohibited. All deposits must be mailed directly to: IDOC, Offender Telephone Accounts, PO Box 1417, Fort Madison IA 52627

In case of an emergency, critical injury, illness, or death of a family member, you should contact the institution directly.


An offender can send and receive mail. All incoming mail must contain a complete return address and be signed in full with senders first & last name. There are other restrictions that may apply; you can download the Iowa Department of Corrections policy OP MTV 01 on Correspondence at

Family and friends can sign up for O-Mail (offender email) at There is a cost per message and that is responsibility of the sender. The ISP offender will be responsible for logging into his account and retrieving the message. Offenders who are in an Administrative -Segregation or Disciplinary Detention status will have their messages printed for them.


Visiting hours are Friday through Monday 8:30-4:30. Visits will begin to be processed at 7:45 AM and will not be processed after 3:30 PM each visit day. Click Here for directions to the new facilities.

Visiting hours on state holidays shall be the same as the regularly scheduled times for that day.

Click Here for a complete list of rules that apply to visiting at ISP. For more information on visiting in general you can download the Iowa Department of Corrections policy OP MTV 04 on visiting at


Offenders are not allowed to have cash or coin money. IDOC Offender Fiduciary Account, 1550 L Street, Suite B, Fort Dodge, IA 50501.

All deposits must be in the form of a cashier's check or money order. All cashier's checks and money orders must be made payable to: IDOC Offender Fiduciary Account. The cashier's check or money order must include the following: offender name, offender number, sender's name and sender's complete address. All writing should be legible. If the deposit does not follow these guidelines it will be returned to the sender by mail. Offenders will receive receipts of deposits consistent with current individual institution guidelines.

Offenders are allowed to purchase property from canteen. Family and friends are not allowed to send in property items to the offender.